BA
Baluu
    • Can I Email Attendees for a Specific Event?
    • How can I view my Guestlists and check attendance?
    • Recording Online Events
    • I'm changing my Business address
    • Business Community Guidelines
    • How to get more bookings for online events
    • The Dos and Don'ts for online events
    • Adding Notes to a Customer Booking
    • How can I cancel my events in bulk?
    • Using the Description Toolbar in Event Basic Details and Emails
    • How to run a test booking on Baluu
    • How do I delete an instructor/team member?
    • How do I set a minimum age for my event?
    • How to Export Customer Data
    • What video conference platform can I use to host my online events?
    • Can I resend any auto-emails to my customers?
    • Is Baluu GDPR Compliant?
    • How do I add a new event location?
    • How to Hide, Archive or Delete an Event
    • How to Extend Gift Card Expiry Dates?
    • How to Edit Customer Details
    • Invoice Management: Marking as Paid and Cancelling Invoices
    • How to Add a Mandatory Tick Box for Terms & Conditions
    • Why Customers Encounter Errors When Trying to Cancel or Reschedule Events
    • How to Change Your Payout Schedule
    • Where to View Your Bookings and Estimated Earnings
    • How to Change Your Baluu Booking Website Link?
    • How to Update Event Availability?
    • Adding new time slots to existing by appointment availability
    • Time Off (For Appointment-Based Sessions)
Docs / FAQ's

How to Edit Customer Details

To keep your event's buyer or guest details updated, follow these instructions to change the details of a booking:

  1. Navigate to the 'Customers' section and then click on 'List’:

  2. In the Customers area, search for the name of the person who made the booking. Once you find them, click on the name to see more details.

  3. Click on 'Edit Customer'

  4. Update the name, phone number and email. After making the necessary changes, click 'Save Changes.'

Additional Options

From the same customer profile page, you can also:

  • Delete the customer (if needed).

  • Manage newsletter preferences — if the customer has signed up for your newsletter and wants to unsubscribe, simply untick the newsletter option and save the changes.

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