Baluu Support Center
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Requests
Submitted
Requests
Discover our plans and suggest new improvements.
New request
In Progress
Added the basket so customers can opt in buy and book multiple events (TOP Priority)
Currently in progress
0
Planned
Rework of the Cancelation and Reschedule policy
Currently under consideration.
4
Email and content editor and worflows creation
Currently under consideration.
0
Tickets V2 rework
The tickets engine we have comes from the initial roots which has serious limitation in how to expand. So instead of using that and risking having issues with our partners we will build something parallel and let the users opt in when they are ready.
0
Marketing Package
We need to find to expose the listings of our parnters with different iniciatives such as https://www.youmo.uk/ so the AI can capture
0
Backlog
Widgets and Web Components V2
Key Features: Rebuild the widgets and components to be more flexible and easy to customize Independent of the current platform Not reliant on the iframes Easier to integrate into existing partners website
1
Credit system
We will allow the partner to use different mechanism and we will track the usage Different notifications (SMS/ In App) AI interactions Email for free bookings and external. Newsletter etc
0
API and SDK
Key Features: Have an API that allows advance partners to have an full control of their listings and bookings Roadblocks: Complex to build to make sure we don't leak other business data We have to create an system that don't impact the current UX
0
Advanced Analytics Dashboard
Key Features: Real-time metrics Custom dashboards Export functionality More detailed analytics
0
Done this week
Listing Management V2
Key Features: Allow the user to change the terms dates Add fees to the listing - (eg: non refundable fees) Add adds-on to the listing - (eg: extra services) Allow the refinament of the booking options Allow the customization of the booking options
1
Calendar V2
We want to have a calendar view as enhancement to the current timetable view Key Features: Allow bulk selection Add timetable blocks to the calendar Allow the user to see the calendar view by month, week or day
0
Completed
Bundles V2/Packs (Top priority!)
Currently under consideration.
Oct 31
1
Backlog
Reminders Featues
Currently under consideration.
3
Allow installments for bookings
Currently under consideration.
1
find an way for partner to block reschedule and and refund at the booking level.
Currently under consideration.
0
OnHold
Enable buffer time between sessions at appointment level
Currently under consideration.
1
